• 4th Edition
    Unbox Experience
    Virtual Confex

    5th April 2021
    Know More

About the 4th Edition Unbox Experience Virtual Confex

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Has the pandemic changed the Experience game forever?

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Does your customer expect more from you?

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Will you be able to elevate the game and stay ahead of your competition to attract new customers?

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Do you know how to create the experience that will define your brand?

Then this one’s for you!

The 2021 Edition of the Unbox Virtual Confex will focus on customer and brand experience created by engagement. This Edition will bring 100+ B2C and B2B marketing, Brand and CX leaders to the programme to discuss on how to change the CX game and take customer engagement and experience with your brand to a whole new level. We will share the latest on Immersive Tech, Emerging Tech and Customer Engagement suites to ensure improved customer delight and experience.

The 3-hour event consists of thought-provoking panel sessions, insightful case studies, innovation showcases and an open discussion that will discuss how you can achieve your customer experience transformation.

DELEGATE REGISTRATION SPONSORSHIP PACKAGES

Agenda (GMT + 4)

10:00 am – 10:35 am Panel Discussion

The Big Debate
• Has the pandemic shifted the game?
• What immersive technologies are a gamechanger, just a hype or is there real value?
• AI, Bot’s and the changing customer perception – is it delight or frustration.
• Exposed in the pandemic – The change in customer behavior.

10:40 am – 11:00 am Keynote Presentation

The Engagement Capacity Gap & How to Close It: The New Research Propelling CX Strategies • Discover the latest study on the fast Emerging Capacity Gap (the difference between resources available to meet customer demand and the exploding volume of customer interactions and communication channels)
• Understand the analytics and actions necessary to close this gap
• Learn how to gain better ROI on artificial intelligence investments and deliver better business outcomes

11:05 am – 11:25 am Keynote Presentation

Audience Insights 2.0: Social Data to Understand Needs, Values and Motivation.

11:30 am – 11:50 am Case Study

Immersive tech transformation : Interview & Case Study with GE Healthcare

11:55 am – 12:15 pm Keynote Presentation

How Immersive Web and Web AR allows B2B Marketing to be Always On

Who Should Attend:

Job Title

  • Marketing
  • Customer Experience
  • Brand
  • Chief
  • SVP
  • EVP
  • VP
  • Director
  • Head
  • General Manager
  • Manager

Industries

  • Manufacturing
  • Energy & Utilities
  • Health & Pharma
  • Automotive
  • Telecom
  • Information Technology
  • Retail & FMCG
  • Infrastructure
  • Transport & Logistics
  • Financial / Insurance Services
  • Entertainment, Media & Communication
  • Tourism / Hospitality
  • Consumer Goods
  • Food Industry
  • Education & Research
  • Engineering / Construction
  • Cities & Public Sector
  • Real Estate

Benefits for Delegates

VENDOR ATTENDEES WILL NOT BE PERMITTED TO ATTEND AS DELEGATES

Right Content

Right content is delivered to you through industry and topic focused sessions.

Private One to one meeting

Private One to one meeting with speakers, sponsors and exhibitors to discuss your needs and challenges.

Interactive Panel Sessions

Interactive Panel Sessions to keep you engaged in discussions with your industry peers and experts.

Impactful Networking

Impactful Networking to build your peer network and new connections in the attendee lounge.

Insightful Keynotes

Insightful keynotes to give you the latest developments specific to your organization and industry needs.

Access On-Demand

Access On-Demand presentations and the keynote presentations after the event, re-visit and learn.

Achieve

Achieve measurable results.

E-Certificate

Receive an e-certificate of attendance post the event.

Why Attend

Influential

Most Influential virtual events platform in Saudi Arabia for Enterprise Transformation.

Immerse

Immerse yourself in learning from the comfort of your office or home.

Grow

Grow your network by connecting with other industry executives.

Connect

Connect with innovators by having one to one private meeting to solve your most pressing concerns.

Access

Access On Demand post event presentations, panels and keynotes to refresh and gain value from the events.

Gain

Gain knowledge and recognition in the industry and amongst your peers.

Speakers

Adel Baraja

General Manager – Marketing & Customer Experience, Saudi Customs

Hamad Malik

Chief Marketing Officer, Starzplay Arabia

Steve Bell

VP Solutions Consulting EMEA, Verint Systems

Arpitha Ramani

Marketing Leader, South Asia, LCS, GE Healthcare

Louay Mayassi

Account Executive, Meltwater

Rachida Bieche H’Midouche

Digital Strategy & Customer Experience Lead at Mannai Corporation QPSC (Qatar)

Anirudh Goutham

Founder + Chief of Biz at Morph Digital Solutions DMCC

Nouman Mehmood

Head of Customer Experience and Design at TheEntertainer (UAE)

Why Sponsor/Exhibit

Showcase

Showcase your subject matter expertise and thought leadership

Develop

Develop new business opportunities

Increase

Increase your brand reputation

Achieve

Achieve measurable results

Interact

Interact with potential clients through one to one meeting

Leverage

Leverage focused digital and social marketing campaigns

Promote

Promote new products & solutions

Convert

Convert good quality leads with contact details

Gold Sponsors

For More Information

contact@virtualconfex.com

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