The 2021 Edition of the Unbox Virtual Confex will focus on customer and brand experience created by engagement. This Edition will bring 100+ B2C and B2B marketing, Brand and CX leaders to the programme to discuss on how to change the CX game and take customer engagement and experience with your brand to a whole new level. We will share the latest on Immersive Tech, Emerging Tech and Customer Engagement suites to ensure improved customer delight and experience.
The 3-hour event consists of thought-provoking panel sessions, insightful case studies, innovation showcases and an open discussion that will discuss how you can achieve your customer experience transformation.
The Big Debate
• Has the pandemic shifted the game?
• What immersive technologies are a gamechanger, just a hype or is there real value?
• AI, Bot’s and the changing customer perception – is it delight or frustration.
• Exposed in the pandemic – The change in customer behavior.
The Engagement Capacity Gap & How to Close It: The New Research Propelling CX Strategies
• Discover the latest study on the fast Emerging Capacity Gap (the difference between resources available to meet customer demand and the exploding volume of customer interactions and communication channels)
• Understand the analytics and actions necessary to close this gap
• Learn how to gain better ROI on artificial intelligence investments and deliver better business outcomes
Audience Insights 2.0: Social Data to Understand Needs, Values and Motivation.
Immersive tech transformation : Interview & Case Study with GE Healthcare
How Immersive Web and Web AR allows B2B Marketing to be Always On
VENDOR ATTENDEES WILL NOT BE PERMITTED TO ATTEND AS DELEGATES
Right content is delivered to you through industry and topic focused sessions.
Private One to one meeting with speakers, sponsors and exhibitors to discuss your needs and challenges.
Interactive Panel Sessions to keep you engaged in discussions with your industry peers and experts.
Impactful Networking to build your peer network and new connections in the attendee lounge.
Insightful keynotes to give you the latest developments specific to your organization and industry needs.
Access On-Demand presentations and the keynote presentations after the event, re-visit and learn.
Achieve measurable results.
Receive an e-certificate of attendance post the event.
Most Influential virtual events platform in Saudi Arabia for Enterprise Transformation.
Immerse yourself in learning from the comfort of your office or home.
Grow your network by connecting with other industry executives.
Connect with innovators by having one to one private meeting to solve your most pressing concerns.
Access On Demand post event presentations, panels and keynotes to refresh and gain value from the events.
Gain knowledge and recognition in the industry and amongst your peers.
General Manager – Marketing & Customer Experience, Saudi Customs
Chief Marketing Officer, Starzplay Arabia
VP Solutions Consulting EMEA, Verint Systems
Marketing Leader, South Asia, LCS, GE Healthcare
Account Executive, Meltwater
Digital Strategy & Customer Experience Lead at Mannai Corporation QPSC (Qatar)
Founder + Chief of Biz at Morph Digital Solutions DMCC
Head of Customer Experience and Design at TheEntertainer (UAE)
Showcase your subject matter expertise and thought leadership
Develop new business opportunities
Increase your brand reputation
Achieve measurable results
Interact with potential clients through one to one meeting
Leverage focused digital and social marketing campaigns
Promote new products & solutions
Convert good quality leads with contact details